Terms and Conditions
What is the minimum order requirement?
There is no minimum order requirement.
How are the pens engraved?
Watch a 20 second video clip of a pen being engraved.
Why engraving shows up different colors on pens.
All texts are engraved using the Gravostyle engraving software. It does not wear off. We DO NOT stamp or print names on pens.
What does the Free Engraving Include?
The free or standard engraving includes 1 line engraved on the available space of the pen with up to 16 characters and spaces per line depending on the available space. There should be only one standard font per pen.
On some pens only 1 line will fit.
On others, second lines are allowed but there is an additional charge.
How long does the engraving production take?
Production time is 1-2 business days. Shipping time is 2-3 days.
Where is the engraving on the pen?
The pen cap or the body of the pen may be engraved. For more information about the space for engraving, please check the product photo of each pen.
Can I order multiple pens each with different names?
What Font Styles can I choose from?
Here are the three available fonts:
1. Arial Uni 1L
2. Imprint MT Shadow
3. Palace Script MT
The fonts are automatically shown in the customization page of each product.
What if I need engraving in a second location?
Engraving on a second location on some pens depends on the available surface.
Will there be proofs or mockups?
There are no free proofs for single line texts. However, in the customization section of each photo, the actual design is reflected on the page so there is no need for a proof.
We offer free proofs or mockups for business orders larger than P20,000.00.
How can we be assured of the correctness of our single line texts?
We simply copy and paste your text exactly as we receive it from you on the website. We use the font you selected and the size which are all automatically shown on the website.